Case studies
Systems built around real business problems — from diagnosis to deployment.
Built an end-to-end recruitment screening system that processes candidate applications from submission through CV extraction, AI assessment, structured results, and CRM entry, reducing the manual work involved in reviewing and organizing large volumes of applications.
Built an inquiry management system that screens website submissions, identifies legitimate client enquiries, classifies them with AI, and routes them to the right person while automatically handling unwanted submissions.
Built and deployed an end-to-end inquiry-to-booking management system connecting a customer-facing website to an Airtable CRM, automated communications, and an internal dashboard for tracking inquiries and upcoming events.
Built a company-wide operations system that brings five departments into one structured workspace, with standardized workflows, automated task handling, and executive dashboards that give leadership visibility into ongoing work.
Built a centralized property enquiry system that captures incoming requests, checks for duplicate records, routes enquiries to the appropriate department, and manages internal and external communication throughout the process.
Built a lead management system that captures website enquiries, creates contacts and opportunities in the CRM, and automatically follows up with prospects through email and SMS so new leads continue moving through the pipeline.
Built a lead intake and onboarding system that takes a new submission from initial capture through duplicate checking, record creation, document organization, and personalized welcome communication across the connected business systems.
Built a lead follow-up system that automatically responds to new enquiries, updates lead records, and alerts the sales team when action is needed, reducing the manual work involved in keeping new opportunities moving.
Built a centralized production management system that brings client communication, project information, reviews, and approvals into one workspace, with automated notifications to keep work moving between stages.
Built a service reporting system that turns a completed job status into a branded client report, automatically generates the PDF, and delivers it to the customer without requiring the team to handle each step manually.
Built a structured CRM for managing contact information and lead data, including CSV migration, field mapping, and segmented Smart Lists to make contacts easier to organize and work with based on lead source and intent.
Built a structured repair tracking system for managing remedial work packages across a residential apartment complex, with defined stages, automated updates, multiple views, and a dashboard for building owner visibility.
Built a deal flow management system that brings startup submissions and manually sourced opportunities into one pipeline, with automated record creation for accepted deals and a clearer way to track opportunities through the process.
Built an event reminder system that connects attendee and event information with scheduled email reminders, automatically sending each attendee a next-day reminder without requiring the organizer to manage the messages manually.
Built a CRM system for a business acquisition team to organize outreach, track potential acquisition targets, and manage broker relationships across a structured pipeline, with automated updates and Gmail integration.
Built a centralized customer request system that captures incoming enquiries, tracks them from submission through resolution, and uses automated notifications and priority-based workflows to help the team stay on top of outstanding requests.